If you can’t see an Instagram account in the "Instagram Account" dropdown, this means that it’s not linked to the Facebook page you selected in the “Facebook Page” drop-down.
Don’t have an Instagram account? No problem.
You don’t need one to run your ads. Easy Ads for Facebook will automatically create a Page-Backed Instagram Account (PBIA) for you - a “shadow” Instagram business account backed by your Facebook page. Your ads will still be served on both Facebook and Instagram, without you having to create or maintain an Instagram account.
Have an Instagram account you want to use? Here’s how to link it:
- Link the Facebook page connected to Easy Ads for Facebook to the Instagram account you want to use. Here’s how: How to link a Facebook page to an Instagram account.
- Return to the Easy Ads for Facebook app and hard refresh the browser page you're on (Press and hold Ctrl + Shift + R for Windows OR Command + Shift + R for OS) to delete the cache.
- Your Instagram account should appear selected.
Keep in mind that if you don’t have an Instagram Business account, you’ll have to switch your account type from personal to business from the Instagram mobile app.
Here’s how: Set up a business account on Instagram.
Easy Ads can’t create ads only on Instagram. Campaigns run on both Facebook and Instagram - or on Facebook alone if no Instagram identity is available.
If you need help with connecting your Instagram account, please contact our support team here support channel, or via our email address at [email protected]