How to Resolve "The user does not have permission to create ads with this ad account" Error?

If you're getting this warning:

This means you don’t have permission to use your ad account. To resolve this issue, you need to claim full access to the ad account.

Here is how to do that:

1. Open Business Settings in a new tab.
2. In the left menu, click on "Ad Accounts".
3. Select the ad account you added to Easy Ads.
4. Click "Assign People".
5. Choose your name from the list and enable Full Control.
6. Click "Done" to save your changes.
7. Head back to Easy Ads and refresh your dashboard.

Related: How to Assign an Instagram Account to an Ad Account?

If you still have any questions, you can reach out through our support channels:

• Help Center: Access detailed guides and FAQs.
• Easy Ads Support: Connect with our team via our wesbite.

Updated on: 23/07/2025