Articles on: Meta Ads for Shopify

When Is Live Chat Support Available?

Available Live Chat Support Hours



Our support team is available during the following hours:

Monday to Friday: 11 PM – 5 PM UTC
Saturday: 11 PM – 12 PM UTC
Sunday: No live support available

What If I Need Help Outside These Hours?



Help Center: Available 24/7 with articles, guides, and troubleshooting steps.
Next-Day Responses: If you contact us outside live hours, we’ll get back to you once support resumes.

We’re also working towards offering 24/7 support in the near future.

Updated on: 15/03/2025

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