Available Live Chat Support Hours

Our support team is available during the following hours:

• Monday to Friday: Support available from 9 AM – 5 PM UTC and then again from 4 PM – 1 AM UTC
• Saturday: 11 AM – 12 PM UTC
• Sunday: No live support available

What If I Need Help Outside These Hours?

• Help Center: Available 24/7 with articles, guides, and troubleshooting steps.
• Next-Day Responses: If you contact us outside live hours, we’ll get back to you once support resumes.

We’re also working towards offering 24/7 support in the near future.

Updated on: 15/07/2025