Error

You're seeing this warning when trying to connect your TikTok account to Easy Ads for TikTok:

"Your ad account is not eligible for ads."

**Cause **

This warning means that your advertising account is not approved by TikTok.

When you create your TikTok ad manager, TikTok reviews it. You can use your account in ads only after TikTok approves it.

Solution

To solve this issue, you need to first identify why TikTok didn't approve your account. To do that, please follow these steps:

1. Open your Business Center by visiting: https://business.tiktok.com/.
2. Click on "Accounts".
3. Locate the TikTok ad account you connected to Easy Ads.
4. Check its "Status". The status collum will help you identify the reason why TikTok rejected your account.
5. Click on "View" and "Go to account settings". There, you can follow add all required information and verify your account.

Once your account is approved, you can go back to Easy Ads and create your ads.

You can reach out through our support channels for further guidance:

• Help Center: Access detailed guides and FAQs.
• Easy Ads Support: Connect with our team via our wesbite.

Updated on: 15/10/2025