Question 1

Getting Started with Easy Ads for Facebook Ads

Accepted Answer

Welcome to Easy Ads for Facebook! The app that turns your Shopify store into a high-converting Facebook & Instagram ads funnel.

Our mission is to help merchants like yourself easily promote their products on Facebook and Instagram ads with a positive ROI (Return-On-Investment). We do that by empowering non-marketing folks with a proven e-commerce advertising strategy and a super beginner-friendly interface to implement it.

To accomplish this, we use the famous advertising funnel framework, prestigious ad automation, and AI (Artificial Intelligence) to power your business’s growth.

Easy Ads for Facebook is made by the creators of Scalify; the #1 social media marketing software (ranked by Gartner). Our team is packing 15+ years of launching and scaling successful e-commerce stores and 4+ years of running Scalify (ongoing). So you can rest assured that you're in expert hands.

Easy Ads for Facebook combines an effective advertising strategy and cutting-edge automation so you can launch effective Facebook and Instagram ads faster.

After installing the app on your Shopify store, you follow a simple 1 - 2 - 3 step ad creation system all thanks to features such as:

Built-in advertising funnel strategy.
Ready-to-launch Facebook & Instagram ad campaign template.
Done-for-you audience targeting, ad creatives, and ad copy.
AI ad budget optimization.

Getting started with Easy Ads for Facebook is super easy! All you need to do is:

Make sure your Business Manager i

Question 2

How to Invite a Partner to a Meta Business Manager

Accepted Answer

Before getting started, please note that you need to be admin of your business in order to invite a partner.

To invite the Easy Ads for Facebook team to your Meta Business Manager, please follow the instructions below:

Go to your Business Settings
Click on Partners from the left sidebar.

Note: If you've never added a partner before, click on the Add button under the Partner to share assets with option and skip steps three and four.

Click on the Add ▼ button.

![](https://storage.crisp.chat/users/helpdesk/website/dfec190d95e85000/06262430-c7cd-48

Question 3

I can’t select/see a Meta (Facebook) ad account

Accepted Answer

If an ad account’s name is grayed out and you’re unable to click on it to select it, this means that our ad account is restricted from advertising.

How to fix this:

In this case, this ad account cannot be used with Easy Ads for Facebook. We recommend appealing this decision or proceeding with another ad account.

If you can’t see an ad account on the "Facebook Ad Account" dropdown, this means one of two things:

Your Facebook profile does not have admin access to this specific ad account.
This Meta Business Manager you connected does not have access to this ad account.

How to fix this:

Issue (1): Your Facebook profile does not have admin access to this specific ad account.

Add the Facebook profile connected to Easy Ads for Facebook as an admin on your ad account. Here’s how: [Add a profile to a Facebook ad account](https://www.facebook.com/business/help/2169003770027706?id=2190812977867143.
Return to the Easy Ads for Facebook app and hard refresh the browser page you're on (Press and hold Ctrl + Shift + R for Windows OR Command + Shift + R for OS) to delete the cache.
Connect your Meta Business Manager then select the ad account you want to use.

Issue (2): This Meta Business Manager you connected does not have access to this ad account.

Change the Meta Business Manager selection you made and choose the correct Meta Business Manager with access to the ad account you want to use.
Request access to this ad account using the Meta Busines

Question 4

How to Resolve the 'Add a valid payment method to your ad account' error.

Accepted Answer

Problem

If you're getting this error:

||| Add a valid payment method to your ad account.

Or

||| No Payment Method.

It means that the ad account you selected has an invalid payment method that you need to update to launch your funnel.

Easy Ads for Facebook is a product of Scalify, a badged Meta ad technology partner (See Meta partner directory). This means that we use the official Meta API, the same Meta API used for the Ads Manager. This means two things:

Same rules on the Business Manager apply to the Easy Ads for Facebook app. Errors are fired by The Meta API and displayed on the Easy Ads for Facebook. To fix the error, you need to fix your Business Manager setup.
Your daily budget is paid to Meta via the payment method associated with the ad account you connect with the app.

Solution

To fix this issue, please follow the steps below:

Go to your Meta Business Manager account settings: https://business.facebook.com/settings
Scroll down the sidebar and click on Payment Methods.

Payment Methods

Click on the Add Payment Method button in the middle of the screen.

Add Payment Method

Follow the prompts on the screen to add a payment m

Question 5

How to Connect Your Business Manager Account

Accepted Answer

Setting up your Easy Ads for Facebook account means simply connecting your Meta Business Manager with the app and granting it access to your advertising assets.

Unrestricted Facebook profile, ad account, page, and Pixel.
Verified domain.
Aggregated events.

Optional:

Instagram business account.

You don’t have all the requirements? Don’t worry!

If you’re new to Facebook marketing, click here for a complete guide to creating a Business Manager in under 30-minutes.
If one of your Business Manager elements is restricted, contact our support team here for expert advice on what to do next.

If you have all the requirements mentioned above, setting up your account on Easy Ads for Facebook is super easy. Let’s get started!

| Before getting started, make sure you have the Easy Ads for Facebook app open in a browser tab.

Steps:

Open a new tab in your browser.
Go to https://facebook.com
Log in to the Facebook profile with admin access to the ad account you want to use with Easy Ads for Facebook.
Return to the browser tab where you have the Easy Ads for Facebook app open.
Click on the Connect Facebook button.

Connect Facebook

A new popup window will open. Click on the Connect to Facebook button .

![Connect Fac

Question 6

How to Change Your Audience Targeting

Accepted Answer

In this guide, you'll learn how to update your audience targeting settings after launching your funnel.

||| Kindly note that any changes to your target audience will reset your ads' learning phase. To learn more about the learning phase and best practices, please visit this guide: About The Learning Phase.

Change Age Range and/or Gender

To change the age range and/or gender of your target audience, please follow the instructions below:

On your Easy Ads for Facebook dashboard, click on Settings.

Settings

Click on the Audience Targeting option.

Audience Targeting

Update the age and/or gender of your target audience.

Age Range & Gender Settings

Click on Update My Ads.

Update My Ads

Change the Target Country.

To change the country of your target audience, please follow the instructions below:

On your Easy Ads for Facebook dashboard, click on Settings.

Settings

Click on the Audience Targeting option.

![Audience Targ

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