How Can I Get the Most Out of Easy Ads Support?

This FAQ provides guidance on accessing our support resources, ensuring you receive prompt and effective assistance.

What Support Resources Are Available?

• Help Center:
  Our Help Center is a comprehensive resource featuring articles, step-by-step guides, and troubleshooting tips. Visit it at help.easyadsapp.com/en/.

• YouTube Tutorials:
  Our YouTube channel offers a wide range of video tutorials that walk you through launching your funnel on Easy Ads. Watch our tutorials at youtube.com/@easyadsforfacebook/videos.

• Live Chat Support:
  For real-time assistance during support hours, use our Live Chat service. Check the current availability at When Is Live Chat Support Available?.

• Issue Reporting:
  To help us address your problems faster, please report issues clearly with detailed information. Learn how to report issues effectively at How Can I Report Issues Clearly For Faster Resolution?.

How Can I Ensure a Prompt Response?

• Consult Self-Help Resources First:
  Many common questions are already answered in our Help Center and video tutorials. Checking these resources can often lead to immediate solutions.

• Submit Detailed Information:
  When reporting an issue, include your domain, a detailed description of the problem, and any screenshots if errors occur. This information enables our team to diagnose and resolve the issue faster.

• Follow the Recommended Steps:
  Use our guidelines for issue reporting to avoid delays. If further assistance is needed, consider scheduling a call or remote desk session. For these sessions, ensure you are on a laptop with a stable internet connection.

• Use Live Chat During Support Hours:
  If your issue is urgent, contacting us via Live Chat during our operating hours may result in quicker support.

What Makes Easy Ads Support Unique?

• Comprehensive Resource Library:
  Unlike other platforms, our Help Center and YouTube channel provide detailed, self-help materials available 24/7.

• Personalized Assistance:
  In addition to self-help resources, we offer real-time support through Live Chat, as well as options for calls or remote desk sessions for more complex issues.

• Clear Issue Reporting:
  Our process for reporting issues emphasizes clarity and detail, ensuring that our support team receives all necessary information to address your concerns promptly.

How To Contact Easy Ads Support?

If you need help with Easy Ads, our support team is available via several ways. Here's how to get in touch:

1. Contact Us Form

The easiest way to reach us is through our official contact form. Simply visit: https://easyadsapp.com/contact-us Fill out your query, and our support team will respond promptly.

2. WhatsApp

You can connect with us via WhatsApp through the Easy Ads live chat:

• Open the live chat on easyadsapp.com
• Click the three dots (menu) at the top right corner
• Select WhatsApp to start a conversation with our support agents.

3. Messenger

Follow the same steps as WhatsApp:

• Open live chat
• Click the three dots
• Choose Messenger to chat with us on Facebook Messenger.

4. Instagram

You can also reach out via Instagram direct messages using the same method:

• Open live chat
• Click the three dots
• Select Instagram.

5. Email

For those who prefer email, simply use the live chat menu’s three-dot option to find our email contact and send your message directly.

By utilizing these resources and following our guidelines, you can maximize the benefits of Easy Ads support and resolve issues more efficiently. If you have further questions or need additional assistance, please contact us through your preferred support channel.