• How to Resolve the 'Add a valid payment method to your ad account' error.

  Easy Ads for Facebook Troubleshooting Guide: Learn how to fix the error "Add a valid payment method to your ad account".Featured

• I can’t select/see a Meta (Facebook) ad account

  If an ad account’s name is grayed out and you’re unable to click on it to select it, this means that our ad account is restricted from advertising. How to fix this: In this case, this ad account cannot be used with Easy Ads for Facebook. We recommend appealing this decision or proceeding with another ad account. If you can’t see an ad account on the "Facebook Ad Account" dropdown, this means one of two things: Your Facebook profile does not have admin access to this specific ad accouFeatured

• I can’t select/see a Pixel

  If the “Facebook Pixel” dropdown has a “No Pixel Selected” status and you get “No Results” when you click on it: This means one of the following: You’re not an admin of this Pixel. This Pixel is restricted from advertising. Your Facebook profile does not have access to this specific Pixel. This Pixel is not assigned to the ad account you selected in the “ Facebook Ad Account” dropdown. How to fix this: Issue (1): You’re not an admin of this Pixel. Ask the owner of this PFeatured

• I can’t select/see my Meta (Facebook) Business Manager

  If a Business Manager appears to be grayed out and you’re unable to click on it to select it, this means one of two things: You’re not an admin of this Business Manager. This Business Manager is restricted from advertising. How to fix this: Ask the owner of this Business Manager to grant you admin permission. Here's how: Manage permissions for Business Manager. In this case, this Business ManagerFeatured

• How to Resolve the 'Facebook Pixel Not Detected' Error

  Learn how to resolve 'Facebook Pixel Not Detected' error that shows up on your Easy Ads for Facebook Ads app when you select the wrong Pixel to run ads for.Featured

• I can’t select/see a Facebook page

  If a Facebook page appears to be grayed out and you’re unable to click on it to select it, this means one of two things: This Facebook page is unpublished. “Page Not Published” This Facebook page is restricted from advertising. “Disabled” How to fix this: Issue (1): This Facebook page is unpublished. Next to the grayed out page name, you’ll see a “Page Not Published” text. This confirms that the reason you cannot select your page is because it is not published. When a page is deemedFeatured

• I can't select/see an Instagram profile

  If you can’t see an Instagram account in the "Instagram Account" dropdown, this means that it’s not linked to the Facebook page you selected in the “Facebook Page” drop-down. How to fix this: Link the Facebook page connected to Easy Ads for Facebook to the Instagram account you want to use. Here’s how: How to link a Facebook page to an Instagram account. Return to the Easy Ads for Facebook app and hard refresh the browser paFeatured

• How to Resolve the 'A security check is required to proceed' Error

  Facebook Ads Troubleshooting: Learn how to fix the 'A security check is required to proceed' error that shows up when you try to launch Facebook and/or Instagram ads with a new Facebook profile.Featured

• How to Resolve the 'You need to make sure domain.com is verified...' Error.

  Easy Ads for Facebook Troubleshooting Guide: Learn how to fix the error "You need to make sure yourdomain.com is verified in this business and that Example Pixel - has aggregated events setup on this domain"Featured

• I can’t connect my Facebook profile

  If you’re unable to connect your Facebook profile, please follow the steps below: Disable any ad/pop-up blockers that are active on your browser session. Whitelisting Easy ads for Facebook through your ad/pop-up blocker tool will not work. Use a browser without a built-in ad/pop-up blocker. Browsers on this list have a built-in ad/pop-up blocker that is difficult to disable. UsingFeatured